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Programs

Every newcomer’s journey, in one calm place

Cairn brings intake, cases, language classes and IRCC reporting together, so your staff spend less time on paperwork and more time with clients.

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Cairn’s Today page for a caseworker: three sessions on the schedule, tasks overdue or due today, a referral waiting and cases that need attention.

Built for the programs IRCC funds

Each program gets the screens its staff need, and all six report to iCARE.

Settlement work deserves better than spreadsheets

Without Cairn

  • Intake forms in one place, case notes in another, class lists in a spreadsheet.
  • The same family’s details typed into every system.
  • A scramble every quarter to get iCARE right.

With Cairn

  • One file for each family, shared by every program.
  • Enter it once and every team sees it.
  • iCARE builds from the work you already record.

Welcome

Applications in the language people read best

Newcomers apply from home on a phone, in any of 31 languages. You review, match and accept them in one queue.

  • A public form your agency shapes
  • Possible duplicates flagged before you accept
  • See how long each person has waited
More on online applications
The applications queue: eight open applications with how long each has waited, one name in Arabic script and two flagged as possible matches.

Know the family

Everything about a family, on one page

Contact details, family members, needs, documents, cases and notes, so whoever picks up the file knows the story.

  • Family members linked to the client
  • Case notes with follow-ups
  • Restricted records only the right people open
More on clients and cases
Amara Okafor’s client record on the Family tab, listing her spouse, two children and her mother.

Teach

LINC classes without the spreadsheets

Courses, enrolment and attendance, with benchmarks and portfolios building up in each learner’s file.

  • Attendance in a minute
  • Benchmarks and portfolio tasks
  • Certificates and report cards
More on language training
Today’s register for a LINC class: seven learners, five present, one late and one absent.

Stay in touch

Reach people in their language

Send emails and texts from the client’s page. Cairn can translate your message and adds your agency’s details.

  • Appointment reminders by text
  • Replies matched to the right client
  • A test mode while you set up
More on messages
A caseworker’s My Work list: tasks across their caseload due today and this week.

Report

iCARE without the quarter-end scramble

Cairn prepares your IRCC iCARE templates from the cases, sessions and classes staff record all year.

  • Missing details flagged before you export
  • Dashboards for each program
  • Counts for funders, no extra data entry
More on iCARE reporting
The iCARE export for one funding agreement and reporting period, with a summary for each module and rows ready to upload.

One file for every program

Your whole day on one page

Sessions, follow-ups and new referrals, the moment you sign in.

A caseworker’s Today page with three sessions, tasks due today, a referral waiting and cases that need attention.

31

languages on the public application form

Two applications in the queue, one with the applicant’s name in Arabic script.

Attendance in a minute

A LINC class register with learners marked present or absent.
A caseworker and a client talk across a small table.

Made for caseworkers

iCARE, ready when you are

The iCARE export with a summary for each module and rows ready to upload.

Follow-ups that don’t slip

A caseworker’s tasks with their status and due dates.

Made for the people who welcome newcomers

Made for long days, and for trust

  • Access you control

    Roles and programs decide who sees what. Restricted records stay restricted.

  • Every change kept

    Records keep their history, so you can see who changed what and when.

  • Quick for people who use it all day

    Search everything, keyboard shortcuts, and screens that work on a phone.

Wherever your staff work

Use Cairn in the browser, or in the apps for Mac and Windows. Clients have an app of their own.

See the apps

Switching is the easy part

  1. 1

    Show us how you work

    A demo shaped around your programs.

  2. 2

    We set it up with you

    Your programs, forms and staff. We can help bring your existing records over too.

  3. 3

    Your team is ready

    We train your staff before you go live.

Questions agencies ask

Can’t find what you need? Write to us and a person will answer.

[email protected]
Who is Cairn for?

Canadian settlement agencies running IRCC-funded programs: settlement, case management, language training, employment and community connections.

Does Cairn handle iCARE reporting?

Yes. Cairn prepares the iCARE templates from the work your staff record and flags missing details before you export.

Can we bring our records over from our current system?

We can help. Tell us what you use today and we’ll work out how to bring your records over.

Which languages does Cairn support?

Staff use Cairn in English. Clients can fill in the online application in 31 languages, and messages can go out in the language each client reads best.

Does Cairn work on phones and tablets?

Yes. Cairn works in the browser on laptops, tablets and phones, so staff can take attendance or check a file away from their desk. There are also apps for Mac and Windows.

How much does it cost?

It depends on your agency’s size and programs. Book a demo and we’ll talk it through.

Can clients sign in?

Not yet. Client and learner sign-in is on the way.

See Cairn with your own programs

We’ll walk through intake, cases, classes and reporting using the way your agency works.

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